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We are located in Edmonton, Alberta, Canada.
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Yes you bet we do! We ship to the UK with our 100% Guarantee as well!
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Our return/refund policy is simple. If there is something wrong with the product, simply ship it back! once we recieve it, a full refund will be granted. If you are unhappy with the product, ship it back, and we'll provide a full refund minus the cost of shipping.
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You can contact us directly through the contact page. Most emails will be replied to within 8 hours, if not sooner.
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Due to our location, shipping may take a while. Ground shipping takes 7 to 10 BUSINESS days. Express should be around 4 business days! Usually with our shipments, we encourage you to have a tracking number, so you dont need to worry!
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Yes, we do! We only ship certain items worldwide. Those items are displayed on the frontpage of our site! Please refer to our front page section to see the items!.
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Yes we do!.
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The cost of shipping can be found by adding each item you are interested in into the shopping cart. Shopping cart will then calculate cost of shipping for you based on your location!
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It will definately vary for each item. However, we strive to provide excellent Customer service, which includes great communication. If an item is out of stock, we will notify you right away, keep you posted with the restocking schedule, and let you know when your order has been shipped!
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Depends on which item, but you sure can! E-mail us or call us for a quote!
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No, we are a self defense, personal protection company. We sell products that are non lethal.
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Personal Information - This site may request personally identifiable data from you (“personal information”), Which may include your email address, and other personal information such as your address, telephone number, etc., and in the case of online giving, credit card number and expiration date.

In addition our web server may automatically recognize and store your email address or your domain name when you log into our site or the email address of those who communicate with us via email. And we may aggregate information about what pages on our site you visit or access.

Code09.com endeavors to do its best to protect the privacy of your personal information and will not use this information except in connection with your use of this web site and for the development of the website so that we can provide you with the highest quality of services. We may use your email address to send you information concerning the organization and this website, unless you advise us that you do not wish to receive this information.


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