Our return/refund policy is simple. If there is something wrong with the product, simply ship it back! once we recieve it, a full refund will be granted. If you are unhappy with the product, ship it back, and we'll provide a full refund minus the cost of shipping. Back to FAQ menuYou can contact us directly through the contact page. Most emails will be replied to within 48 hours time. Back to FAQ menuDue to our location, shipping may take a while. Ground shipping takes 6-8 weeks, Air takes 2-3 weeks, and express should be around 3 business days! Usually with our shipments, we encourage you to have a tracking number, so you dont need to worry! Back to FAQ menuYes, we do! We only ship certain items worldwide. Those items are displayed on the frontpage of our site! Please refer to our front page section to see the items!. Back to FAQ menuIf you are outside of North America, then we do. But usually within North America, we use fedex or UPS which do not deliver to PO boxes. Back to FAQ menuThe shipping prices are listed below each item. For the more expensive items, shipping with a tracking number is required, for our protection, and yours. Back to FAQ menuIt will definately vary for each item. However, we strive to provide excellent Customer service, which includes great communication. If an item is out of stock, we will notify you right away, keep you posted with the restocking schedule, and let you know when your order has been shipped! Back to FAQ menuDepends on which item, but you sure can! E-mail us for a quote! Back to FAQ menuNo, we have decided it is not economical for us to obtain a license at this point. Back to FAQ menu |
